Policy terms for wallets and account records
Our Legal terms set out the conditions for creating, using and maintaining your account, including identity details, phone verification and access decisions. Eligibility depends on local law, so you should check whether access is permitted in your location before continuing. We record transaction references when you
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use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, allowing support to match a receipt with the correct account request. The terms also explain acceptable account use, data handling, cookies, changes to these conditions and the steps for raising a concern. If a policy
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changes, we place the revised wording on this page and identify the relevant date so you can check what applies to your next account action.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.